{"id":129,"date":"2026-06-16T18:00:02","date_gmt":"2026-06-16T18:00:02","guid":{"rendered":"https:\/\/oathbridal.co.uk\/?page_id=129"},"modified":"2026-06-16T18:00:28","modified_gmt":"2026-06-16T18:00:28","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/oathbridal.co.uk\/?page_id=129","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"129\" class=\"elementor elementor-129\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08e63e9 e-flex e-con-boxed e-con e-parent\" data-id=\"08e63e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09abd0f elementor-widget elementor-widget-text-editor\" data-id=\"09abd0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>OathBridal Refund Policy<\/h2><p>Last Updated: 14 June 2026<\/p><p>Overview<\/p><p>At OathBridal, customer satisfaction is important to us. As many of our products are personalised, custom-made, or made to order, our refund policy differs from that of standard retail products.<\/p><p>Personalised and Custom-Made Items<\/p><p>Due to the bespoke nature of personalised products, we do not accept returns, exchanges, or offer refunds for:<\/p><p>Personalised gift boxes<br \/>Custom-made accessories<br \/>Products featuring names, dates, initials, or custom text<br \/>Made-to-order items created to your specifications<\/p><p>This does not affect your statutory rights if an item is faulty, damaged, or incorrectly supplied.<\/p><p>Damaged, Faulty, or Incorrect Items<\/p><p>If your order arrives:<\/p><p>Damaged<br \/>Faulty<br \/>Defective<br \/>Incorrect due to our error<\/p><p>Please contact us within 14 days of delivery at oathbridal@outlook.com.<\/p><p>When contacting us, please include:<\/p><p>Your order number<br \/>A description of the issue<br \/>Clear photographs showing the problem<\/p><p>We may offer:<\/p><p>A replacement item<br \/>A repair where appropriate<br \/>A full or partial refund<\/p><p>The remedy offered will depend on the circumstances and consumer rights legislation.<\/p><p>Non-Personalised Items<\/p><p>For non-personalised items, you may request a return within 14 days of receiving your order.<\/p><p>Returned items must be:<\/p><p>Unused<br \/>In their original condition<br \/>Returned in original packaging where possible<\/p><p>Customers are responsible for return postage costs unless the item is faulty or supplied incorrectly.<\/p><p>Refund Processing<\/p><p>Once an approved return has been received and inspected, refunds will be processed to the original payment method.<\/p><p>Please allow up to 14 business days for the refund to appear, depending on your payment provider.<\/p><p>Order Cancellations<\/p><p>Orders for personalised or custom-made products cannot usually be cancelled once production has started.<\/p><p>If you need to amend or cancel an order, please contact us as soon as possible. We will do our best to assist before production begins.<\/p><p>Contact Us<\/p><p>For all refund and return enquiries, please contact:<\/p><p>OathBridal<\/p><p>Email: oathbridal@outlook.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OathBridal Refund Policy Last Updated: 14 June 2026 Overview At OathBridal, customer satisfaction is important to us. As many of our products are personalised, custom-made, or made to order, our refund policy differs from that of standard retail products. Personalised and Custom-Made Items Due to the bespoke nature of personalised products, we do not accept [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=129"}],"version-history":[{"count":4,"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":134,"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/129\/revisions\/134"}],"wp:attachment":[{"href":"https:\/\/oathbridal.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}